01 / Search & ORM
Search suppression & online reputation
Narrative direction decides which queries matter and which results are actually load-bearing. Agentic monitoring keeps the first page in view; traditional content and media are how we compete for it. Lawful, structured, consistent work is how a distorted result loses altitude. We do not use deceptive link schemes, fake properties or manufactured consensus.
02 / Reviews
Review management
Platform policy, not invention — and always in service of the narrative we have agreed to hold. We help you respond, request removal of reviews that violate stated rules, and invite authentic feedback from real customers and counterparties. We will not write fake reviews, pay for undisclosed endorsements, or staff sockpuppet accounts.
03 / Narrative
Content and narrative rebuild
This is the center of the work, not a content calendar. Narrative direction — Hollywood-informed story craft, informed by an intelligence picture of what is already circulating — decides the claim, the sequence and the assets. We then build the messaging house and the owned record that carries it, including the answers AI systems assemble from public sources. Removal alone leaves an empty space. Direction is what fills it.
04 / Crisis
Crisis response
Direction first, even when the clock is short: what we say, what we do not say, and in what order. Agentic monitoring tells us what is moving; traditional PR and media are how we answer. Holding statements, spokesperson prep, and a sequenced public record while the story is still forming. Hour one beats week three. Best bought as a retainer, because the capability only pays when it is already running when the claim appears.
05 / Counsel
Legal takedowns and de-indexing
Takedowns serve the narrative; they are not the narrative. Where material is defamatory, fabricated, non-consensual, copyrighted without license, or in breach of platform policy, we assemble the evidence package and pursue removal, correction or de-indexing through platform, host, registrar and counsel. Defamation and DMCA claims are handled through counsel. Accurate reporting and lawful public records are not “taken down” by force of will.
06 / Privacy
Data-broker & people-search removal
Often a precondition for a cleaner narrative, not a substitute for one. Exposure assessment for principals and their households, then systematic opt-outs and takedowns across data brokers and people-search sites, with a maintenance program so listings that reappear get worked again. High-touch work, not a consumer unsubscribe tool. Identity documents, when a broker requires them, move through a secure intake — never through a marketing form.
07 / Watch
Executive & brand monitoring
Agentic monitoring is how we hold the direction in the field: a standing read across search, social, forums, syndicated news, review platforms and the fringe outlets where most problems start — tuned to your name, your people and the claims most likely to be used against you. You hear it from us, not from a reporter asking for comment. The same watch includes periodic re-queries of major AI systems, because those answers drift as models retrain.